And Justice For All…
Have you ever tried to cancel an account only to have the representative on the phone try to convince you not to cancel your account? Well apparently at AOL, this is something that’s been going on for quite awhile. This guy actually taped the conversation to see how it would go and found himself in 21 minutes of hell. Eleven of those minutes were spent on hold.
Wow. I’ll bet signing up wouldn’t be that difficult.
This entry was posted on Wednesday, June 28th, 2006 at 11:36 am and is filed under Weblog. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.